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Terms and Conditions

These Terms and Conditions govern your use of the CityPest website and services. By accessing or using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not use our website or services.

Service Agreement

By requesting and using our pest control services, you agree to abide by the terms outlined in our service agreement. This includes providing access to your property for pest inspections and treatments, following any preparation instructions provided by our technicians, and adhering to any warranty or guarantee terms associated with our services.


Payment for our services is due upon completion of the service, unless otherwise agreed upon in writing. We accept payment by cash, credit card, or other mutually agreed-upon methods. Any overdue payments may be subject to late fees or collection efforts.

Cancellation and Refunds

If you need to cancel or reschedule your service appointment, please contact us at least [insert timeframe] hours in advance. Failure to provide sufficient notice may result in a cancellation fee. Refunds may be issued at our discretion in accordance with our refund policy.

Limitation of Liability

CityPest and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services. This includes but is not limited to damages for loss of profits, loss of data, or interruption of business.


You agree to indemnify and hold CityPest and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, costs, and expenses (including attorney fees) arising out of or in connection with your use of our website or services, your violation of these Terms and Conditions, or your violation of any rights of another party.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms and Conditions shall be resolved exclusively in the courts located in Ontario.

Changes to Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website or services after any such changes constitutes your acceptance of the updated Terms and Conditions.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at

Last Updated: [Insert Date]